• Sales receipt of purchase is required for ALL returns. Credit card receipt is not accepted.

  • All returned items must be in their original packaging.

  • Items eligible for return must be returned within 7 days for a full refund. Between 7 and 14 days, a 15% restocking fee will be assessed. NO RETURNS after 14 days.

  • NO RETURNS on lift chairs, CBD products, essential oils, full-size scooters, mid-size scooters or used items.

  • NO RETURNS on items that have been special ordered on behalf of the customer.

  • Bath safety items, orthopedic supports, compression garments and incontinence supplies must be returned unused, unopened, and in their original condition.

  • In-stock travel scooters, power chairs, wheelchairs and rollators will be charged a rental fee if returned.

  • Shoes cannot be returned once they have left the premises.